Increase π your message sent rate by 32% with WhatsApp Automated retries!
If you're looking for a powerful WhatsApp business tool, Brandmo and Wati are two popular names in the space. Both platforms offer WhatsApp API access, automation, and team inbox featuresβbut differ in usability, pricing, and integrations.
This comparison will help you decide which solution is right for your business.
Feature | Brandmo | Wati |
---|---|---|
WhatsApp Official Partner | β Yes | β Yes |
No-Code Chatbot Builder | β Built-in, user-friendly | β οΈ Limited, developer-focused |
Multi-Agent Shared Inbox | β Yes | β Yes |
CRM Integration | β Zoho, Freshworks, Tally | β οΈ Basic CRM tools |
Omnichannel Support | β WhatsApp, SMS, RCS | β WhatsApp-only |
Multilingual Support | β 130+ Languages | β οΈ Limited |
Visual Workflow Automation | β Drag & Drop Bot Builder | β Not available |
Pricing | β Transparent plans | β οΈ Custom quotes |
Target User | SMBs, agencies, edtech, healthcare | Medium-sized businesses |
Brandmo is designed for business owners and teams who want to get started without any coding. The chatbot builder is visual, intuitive, and ready to go.
Wati is better suited for teams that have access to developers or want to embed custom code.
Brandmo supports:
Wati has automation but requires more setup and technical familiarity.
Brandmo stands out with:
Wati includes basic analytics but may require third-party tools for advanced features.
Wati usually offers custom quotes which may not suit early-stage businesses.
Both Brandmo and Wati are strong contenders, but for most businesses looking for a modern, powerful, and user-friendly WhatsApp marketing solution β Brandmo is the smarter choice.
Higher Average
CSAT Rating
Higher Agent
Efficiency
Abandoned Cart
Recoveries
Boost in Customer Engagements
Reflect, update, and store data your chatbots collect to improve your day-to-day work efficiency.